Last updated: 24 April 2026
FileGPT.dev is an engineering consultancy for private AI systems for document workflows. These Terms govern the use of our services — from the initial enquiry through the assessment to the implementation and operation of a RAG pilot system.
These Terms apply to all services provided by FileGPT.dev, including:
Legal operator details are set out in the Impressum.
An engagement is formed by a written proposal and its acceptance by the customer — typically via email or signed project order. Enquiries submitted via the contact form do not constitute a contractual relationship.
You confirm that you are authorised to enter into binding contracts on behalf of your organisation, and that all information provided is accurate.
You may not use our services to:
The customer retains all rights to documents and content provided within a project ("Customer Data"). FileGPT.dev is granted a limited right to process Customer Data exclusively to deliver the agreed service.
The customer is responsible for ensuring that the provision and processing of Customer Data is lawful — in particular where personal data, confidential information, or regulated material is involved.
Implemented RAG systems generate AI outputs based on approved document passages. Outputs may be incomplete, outdated, or incorrect. Source references are a verification aid — not a guarantee of correctness.
The customer is responsible for reviewing and validating outputs before relying on them for legal, financial, safety-critical, or other high-impact decisions.
Use of our services is subject to our Privacy Policy. Where personal data of third parties is processed within a project, our Data Processing Agreement (DPA) applies as part of these Terms — unless a signed individual DPA takes precedence.
Changes to project scope, deadlines, or technical architecture are agreed in writing. We aim for reliable service delivery but cannot guarantee against force majeure, third-party infrastructure failures, or similar events.
Fees, payment deadlines, and due dates are specified in the respective project order or proposal. Unless otherwise agreed, invoices are due net within 14 days of the invoice date. Statutory interest on late payment remains unaffected.
Assessments are typically billed at a flat rate. Pilot projects may be agreed on a fixed-price or time-and-materials basis — the exact billing model is specified in the proposal.
Customer Data and customer-provided content remain the property of the customer. Project-specific deliverables (documentation, configurations, system architecture) transfer to the customer upon full payment, unless otherwise agreed in the project order.
General methods, tools, and reusable components not developed specifically for the customer project remain the property of FileGPT.dev.
To the extent permitted by law, services are provided without warranties of uninterrupted operation, fitness for a particular purpose, or guaranteed output accuracy. Mandatory statutory warranty rights remain unaffected.
To the extent permitted by law, we are not liable for indirect damages, lost profits, or data loss. Our aggregate liability for claims arising under these Terms is limited to the greater of (a) fees paid by the customer in the 12 months before the event giving rise to liability or (b) EUR 1,000.
Mandatory statutory liability remains unaffected, including liability for wilful misconduct, gross negligence, injury to life, body, or health, and liability under mandatory product liability law.
Either party may terminate the project for good cause. Services already rendered are compensated on a pro-rata basis. Provisions that by their nature survive termination — including liability, governing law, and data protection commitments — remain in effect.
These Terms are governed by the laws of Germany, excluding conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods (CISG). For merchants and legal entities under public law, venue is Greven, Germany. Mandatory consumer protections remain unaffected.
Questions about these Terms can be sent to info@filegpt.dev. Technical safeguards and limitations are described on the Security page.